Florentina Shine

I am very pleased to be part of Monmouthshire Independent Financial Advisers Client Services department, where I am training to become a Paraplanner.

I have worked with Legal & General as an Annuity Analyst and Financial Ombudsman Service dedicated department in order to handle complaints queries, Assistant Manager within ON CLINIC in Bucharest – Romania, Guest Relations Manager in Grida Village Resort – Antalya – Turkey.

I have the ability to speak several languages and my strongest skill is Customer Experience – NVQ Qualification in Customer Service Level 2 and 3, Certificate in Financial Planning – CF1 (UK Financial Services Regulations and Ethics), CF2 (Investments & Risks) and CF3 (Protection).